Terms & Conditions

Use of this website constitutes your agreement to all our terms and conditions. If you do not agree to our terms and conditions, then you are not authorized to use this site and your membership may be revoked.

LEGAL NOTICES

The information contained within this website is the property of ItaliaPass and its use is subject to the restrictions below.

The information given on this site is constantly updated and subject to change. ItaliaPass cannot be held responsible for inaccuracies, typographical errors or photographic errors on this site.

Information entered on this site by the user will not be used for any other purpose other than that which the user intended as laid out on the site.

ItaliaPass cannot be held responsible for any inaccuracies of any kind that may appear on any other site that is linked to this site. ItaliaPass reserves the right to update and make any changes to this site at any time, without notice to the user.

TERMS OF BUSINESS

ItaliaPass is a membership program that strives to provide unique and valuable benefits for its members by working with many different suppliers and vendors. As such, ItaliaPass acts only as an agent and has no control over, nor responsibility for, the provision of the benefits listed on this site. All benefits are accepted and vouchers are issued on the express condition that ItaliaPass is not responsible nor liable for any loss (consequential or otherwise) damage (including, but not limited to, loss of, or damage to members' clothes, baggage, property, whatsoever); death, injury, delay, inconvenience or irregularity caused by, or arising from, or in connection with, any defect in any vehicle or other land or sea conveyance used, rented, or traveled in; or through the negligence, willful misconduct, strikes, or other acts, defaults, or omissions of any carrier, car rental or other provider of goods and services.

Every membership and benefit accepted is subject to the conditions, tariffs and regulations imposed by the partner rail, shipping, bus, car rental, car insurance, tour operators, shops, restaurants or other companies, firms, or persons concerned.

Travelers are responsible for ensuring that they have all necessary travel documents, visas and reservation confirmations.

It is possible to change the name of your membership once within the first month of purchase. Your membership is valid for two adults traveling together, plus up to 2 children. Due to the valuable benefits immediately available, all ItaliaPass memberships are refundable less the value of whatever benefits have been realized.When your payment and membership has been confirmed, you will have access to the private members area where you can download and print your membership proof in the My ItaliaPass section. You will also have access to a wide variety of member benefits, including exclusive Italy travel information and discount savings on Tours, Hotels, Car Rentals, Activities, Shops, Restaurants and other travel benefits.

Access to the Members area and use of the benefit discounts is for the specific use of its members. Member information is strictly confidential and cannot be shared with non-members.

REFUNDS & CHANGES

  • Due to the immediate availability of member savings and discounts, all ItaliaPass memberships are refundable less the value of whatever benefits have been realized. Name changes can be made within 1 month of purchase, subject to the original membership date and terms.
  • Cancellations, change terms and availability for individual benefits are subject to the specific terms of each partner and supplier.

Prices and Benefits are subject to change without prior notice.

DISCLAIMER

The ItaliaPass website is for information purposes only.

This website is intended for general information purposes only. The information should not be used as a substitute for any form of advice on rail passes and tickets or other activities of ItaliaPass. All information on this website is free of obligations and is subject to change. The information (including prices) mentioned on this website does not constitute a legally binding purchase offer.

Accuracy of Information

ItaliaPass has composed this website with utmost care. However, no warranty or representation, express or implied, is given as to the accuracy or completeness of the information. In no event will ItaliaPass, nor any of its members, directors, employees or advisors accept any responsibility or liability for any (consequences of) mistakes, in-accurateness or incompleteness of the (information on) this website. In particular, ItaliaPass will not be liable for any mistakes or incorrectness as to prices and conditions with respect to the use and/or validity of benefits or other ItaliaPass services.

Other Sites

This website may contain hyperlinks to other websites or may make reference to other websites. The (accuracy of) the information on these websites has not been investigated nor analyzed by ItaliaPass. ItaliaPass is not responsible for and will not be liable for the content of these websites.

Intellectual Property Rights

ItaliaPass reserves all copyright, trademark, patent, intellectual and other property rights in the information on this website, and no express or implied license is granted in respect thereof. Any unauthorized use or reproduction of the information or proprietary rights contained in this website is strictly prohibited.

Reviews and Disputes

ItaliaPass make every effort to resolve your complaints to your satisfaction. You agree that any review, comment, complaint or reference you post to any forum will be accurate, factual and fair to our employees and to ItaliaPass.

Some jurisdictions (including Quebec) do not permit mandatory arbitration of consumer disputes or choice of governing law, so this clause may not apply to you.

If any dispute or controversy shall arise out of or relating to the interpretation, implementation or performance of any of the provisions of these terms and conditions, you agree that such dispute shall be resolved by arbitration. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. Unless otherwise required by law, these terms and conditions are governed by and will be interpreted in accordance with the laws of the State of Massachusetts and of the laws of the United States applicable therein, without regard to any principles of conflicts of law. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to

201 Somerville Ave., 2nd Floor
Somerville, MA 02143
USA

Contact

If you have any questions or concerns regarding these terms and conditions, please contact support@italiapass.com